Your best sales rep works 24/7 and never calls in sick.
GrowBro handles every product question, recovers abandoned carts, and processes payments inside WhatsApp. Your team focuses on what actually moves the business.
GrowBro — E-commerce & Retail
● Online
Hey Priya! You left the Nike Air Max in your cart. Still interested? 👟
Oh yes! I forgot about it.
Use SAVE10 for 10% off — valid for 1 hour. Want the checkout link?
Yes please!
Here you go 👉 [Pay ₹3,869 securely]. Takes about 60 seconds.
What is costing your team right now
Carts walk out the door
Seven in ten shoppers leave before checkout. A discount email two days later rarely changes their mind.
Support queues that never shrink
"Where is my order?" takes 2 minutes to answer but costs your team thousands of hours a year.
Missed sales after hours
Customers browse at 11pm. If you reply at 9am, they already bought from a competitor.
Zero upsell discipline
Recommending the right add-on at the right moment is nearly impossible to do consistently at scale.
Your AI Agent handles it all
Timed cart recovery
GrowBro messages the buyer 30 minutes after abandonment, then again at 3 hours with a personalised incentive. No human required.
Order tracking on demand
Customers type "track my order" and get the latest update instantly. No login. No ticket. No wait.
Post-purchase upsell flows
Triggered 48 hours after delivery, GrowBro recommends complementary products based on what was bought.
Self-serve returns
Guide the customer through the return step by step. Reverse pickup scheduled without a single agent touchpoint.
Recovery Dashboard
Real-time cart recovery and campaign analytics in one place.
Before GrowBro vs. After
Without GrowBro
- ✕Abandoned carts go cold with no follow-up
- ✕Support team buried in repetitive order queries
- ✕Upsells happen randomly, if at all
- ✕Returns require manual coordination and calls
With GrowBro
- ✓Automated 3-touch recovery across 24 hours
- ✓Order status answered in under 5 seconds
- ✓Post-purchase upsells run on autopilot
- ✓Returns resolved inside the chat, end to end
A fashion brand recovered ₹18L in carts during its first month with GrowBro — using the same team, no new hires.
How E-commerce & Retail teams use GrowBro
Real scenarios, real outcomes — not hypotheticals.
Cart walked away at 11pm
Buyer adds sneakers, closes the tab. GrowBro sends "Still thinking about these?" with a 10% code at 11:30pm. Order placed.
Where is my parcel?
Customer types the question. GrowBro pulls Shiprocket data and replies in under 5 seconds. No ticket created.
Kurta buyer, dupatta upsell
48 hours after delivery, GrowBro suggests the matching set. 34% of customers add the item.
Wrong size, no phone call
Customer replies "wrong size." GrowBro collects the new size, schedules the exchange, sends confirmation.
Pre-purchase question
"Is this pure cotton?" GrowBro answers from the product catalogue, then nudges the buyer to checkout.
COD to prepaid conversion
Bot offers ₹50 off for paying online. Reduces return-to-origin by 40% on qualifying orders.
From first message to closed deal
Every step of your customer journey, handled automatically.
Customer arrives on WhatsApp
Via a Click-to-WhatsApp ad, website widget, or QR code on the packaging.
AI reads intent
Browsing, buying, tracking, or returning? GrowBro figures it out in the first two messages.
Takes the right action
Sends the catalogue, applies a discount, pulls tracking info, or opens a return — whatever moves things forward.
Syncs with your CRM
Every interaction logged, tagged, and fed into retargeting sequences automatically.
Measurable impact, quickly
What is included
Cart Recovery Flow
How a 3-touch sequence runs from trigger to conversion.
Ready to deploy GrowBro for E-commerce & Retail?
Start a free trial or book a 20-minute live demo. Your AI Agent can be live in under 5 minutes.
Explore other industries
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