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For Clinics, Hospitals & Diagnostic Labs

Every no-show is revenue your clinic will never recover.

GrowBro handles appointment booking, sends the reminders that actually get read, and delivers reports — all on WhatsApp. Your receptionists stop answering the same five questions on loop.

60%
Fewer No-Shows
3 hrs
Saved Per Day
24/7
Patient Access
Reduce No-Shows Book a demo
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9:41

GrowBro — Healthcare & Clinics

● Online · try it, it's live

TODAY · DEMO

Hi! This is GrowBro for Sharma Multi-Specialty Clinic. How can I help today?

9:41

Interactive preview — tap a reply or type your own message

See It Work

Walk through a real patient conversation

Click any step, or let it play — this is exactly what happens on your clinic's WhatsApp.

Live preview step 1 of 4
I need an appointment with a cardiologist
The Problem

What is costing your team right now

Receptionists on the phone all day

Most calls are appointment bookings and rescheduling. That is not a receptionist job — it is a scheduling problem waiting to be automated.

No-shows drain revenue quietly

A 20% no-show rate on 50 weekly appointments is 10 empty slots. Each costs the clinic. Each patient gets no care.

Lab reports shared by hand

Emailing or printing reports is slow, error-prone, and relies on someone checking the queue before end of day.

Post-visit follow-up is forgotten

Medication reminders and follow-up booking happen inconsistently, if at all. Patients fall through the cracks.

How GrowBro Fixes It

Your AI Agent handles it all

24/7 appointment booking

Patients book, reschedule, or cancel via WhatsApp at any hour. Available slots pulled from the live calendar. No login required.

Three-touch reminder system

48 hours, 24 hours, and 2 hours before. Response required to confirm. No-show rates tracked in the dashboard.

Secure report delivery

Lab reports delivered via an encrypted WhatsApp link within minutes of being uploaded. Patients read them instantly.

Post-visit care automation

After-visit instructions, medication schedules, and follow-up booking — triggered automatically at the right intervals.

Appointment Dashboard

Live slot availability, confirmation rates, and no-show tracking.

Appointment Dashboard — Monday 10th
LIVE
0%
No-Shows Reduced
18
Slots Today
3hrs
Time Saved
48hr ✓
→
24hr ✓
→
2hr ...
10:00
K
Kavya M.
Dr. Sharma · Cardiology
Confirmed
10:30
R
Rahul P.
Dr. Nair · Ortho
Confirmed
11:00
S
Sunita G.
Dr. Patel · Derma
Reminded ✓
11:30
A
Anil K.
Dr. Sharma · Cardiology
Confirmed
12:00
M
Meena R.
Dr. Nair · Ortho
Pending

Before GrowBro vs. After

Without GrowBro

  • ✕Receptionists on the phone answering the same questions
  • ✕No-shows eat into revenue with no warning
  • ✕Reports shared manually, often delayed
  • ✕Post-visit care relies on someone remembering to call

With GrowBro

  • ✓Patients book, reschedule, and cancel themselves — any time
  • ✓60% fewer no-shows with three-touch reminder sequences
  • ✓Lab reports delivered securely within minutes
  • ✓Post-visit care and follow-ups run automatically
Real client result

A multi-specialty clinic reduced no-shows by 58% and freed three hours of receptionist time per day — in the first two weeks.

In Practice

How Healthcare & Clinics teams use GrowBro

Real scenarios, real outcomes — not hypotheticals.

Booking at 10pm

Patient needs the cardiologist. Selects specialty, chooses a Tuesday morning slot, gets a confirmation. Receptionist never knew.

Confirmation prompt

"Confirm your Monday 10am with Dr. Sharma?" One tap. No-shows down 58%.

Report without the call

"Your CBC report is ready." Patient clicks a secure link, reads the result. Lab call queue drops.

Reschedule in 2 messages

Patient cannot make it. WhatsApp message reschedules. Freed slot immediately available for others.

Post-consultation care

Medication reminders start the morning after the visit. Follow-up booking prompted at day 7.

Pre-consultation fee

For teleconsultation, fee collected via WhatsApp payment link before the video call begins.

How It Works

From first message to closed deal

Every step of your customer journey, handled automatically.

01

Patient contacts the clinic

Through the WhatsApp link on Google Business, the website, or a prescription QR code.

02

GrowBro collects the details

Specialty, preferred doctor, date and time preference — gathered in a brief, natural conversation.

03

Slot confirmed immediately

Available slots shown. Patient picks one. Confirmation sent. Doctor's calendar updated. No receptionist involved.

04

Every touchpoint automated thereafter

From confirmation to post-visit follow-up, every message runs without anyone pressing send.

Results

Measurable impact, quickly

58%
Reduction in no-shows
Multi-specialty clinic, within the first two weeks
3 hrs
Receptionist time freed daily
Per clinic location, redirected to patient care
4.8★
Average patient satisfaction
Collected via post-visit WhatsApp survey

What is included

24/7 Appointment BookingNo-Show RemindersLab Report DeliveryPost-Visit CareReschedulingFee Collection

Reminder Sequence

How a three-touch sequence drops no-shows from 22% to under 9%.

Reminder Sequence — No-Show Rate: 22% → 9%
City Multispecialty Clinic
Reminder: Your appointment with Dr. Sharma is Monday at 10:00am. Reply CONFIRM to keep or RESCHEDULE to change.
9:30 AM ✓✓
Reply required
Confirmation required via reply
78% confirm at this touch
How It's Built

Your clinic's agent, assembled in six layers

Start with our fully managed stack, or bring your own LLM and EMR. Full control, zero hassle.

WhatsApp Cloud

01

Official Meta Business Partner. Green-tick verification handled for you.

LLM

02

GPT-4o, Gemini, or Claude — fine-tuned on your clinic’s FAQs and tone.

Scheduler

03

Doctor calendars, slot logic, blackout rules, and overbooking guardrails.

Reports & EMR

04

Secure report links, PDF delivery, and EMR sync with Practo, Halemind, or custom systems.

Payments

05

Razorpay and Stripe links for pre-consult fees, with refunds handled on cancellation.

Compliance

06

Consent capture, audit logs, and PHI redaction on every outbound message.

Agent Studio prompt

Describe your agent

Tap a suggestion above (or type your own), then hit Generate

name › follow-up agent

channel › whatsapp · clinic number

skills

  • WhatsApp outbound (Meta template)
  • Slot lookup on doctor calendar
  • Consent capture & opt-out
  • Reminder cadence: 48hr → 24hr → 2hr
  • Handoff to receptionist on ‘human’
Why It Works

Four pillars for a clinic that never misses a message

Latency
global WhatsApp cloud routing · 1-hop

Under 2 second reply time

  • › Sub-second intent detection
  • › No awkward pauses mid-conversation
  • › Pre-warmed sessions per doctor
Quality
Auto-correct typos
IN Hindi
Turn detection
IN Hindi

Human-like conversation quality

  • › Typo-tolerant understanding
  • › 30+ accents & languages, including Hindi
  • › Tone and hallucination control
Conversation
Sorry, 4pm’s booked. 4:30 or 5:15 with Dr. Nair?
is 4pm free tomorrow?
5:15 works

Remembers the whole visit

  • › Tracks doctor, specialty, and past visits
  • › Handles interruptions and edited requests
  • › Consent and PHI aware throughout
Feedback loop
Auto-eval, live
r01r02r03r04r05r06r07

Continuous evaluation & scoring

  • › Every chat scored automatically
  • › Hallucinations flagged before patients see them
  • › Weekly retraining on your clinic’s own data
Connected Apps

Works with the tools your clinic already uses

Sync customers, bookings, and payments with your CRM, calendar, and payment gateway — no extra setup.

HubSpot

CRM & Sales

WhatsApp

Messaging

Instagram & Messenger

Messaging

Google Sheets

Automation & Data

Google Calendar

Scheduling

Telegram

Messaging

n8n

Automation & Data

Make

Automation & Data

Razorpay

Payments

Order Tracking

Automation & Data

Zoho

CRM & Sales

Salesforce

CRM & Sales

Odoo

CRM & Sales

IndiaMART

Marketplace

Calendly

Scheduling

PayPal

Payments

Shopify

Marketplace

Pipedrive

CRM & Sales

Cashfree

Payments

Paytm

Payments

Don't see your tool? Ask us about a custom integration.

Ready to deploy GrowBro for Healthcare & Clinics?

Start a free trial or book a 20-minute live demo. Your AI Agent can be live in under 5 minutes.

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